Field service
Record work at customer sites and check working time by employee and location.
Technicians and service employees work at customer sites, away from a fixed time clock. crewQI records the work duration against the correct customer location.
From customer visit to checkable working time
- Every record with the correct customerThe employee confirms the location before starting the work session.
- Duration by employee and locationCheck start, breaks, finish and net time without going through separate messages.
- Materials connected to where they are usedSee what is held at a customer location and where stock needs attention.
The crewQI features that support this work
Test these features with your own locations and employees.
- LocationsManage customer addresses, buildings, worksites and other places of work.
- EmployeesAdd employees to your organisation and assign suitable access.
- TimesheetsCheck recorded start, break and finish times, then export them.
- MaterialsTrack which materials belong at each location.
- DashboardSee which records and locations need attention.
A clear record for work away from your own premises
The service employee records on location; the office keeps an overview across customer visits.
- Choose the customer location on arrival.
- Record start, breaks and finish for the work session.
- Check and export time by employee and location.
What has been announced for 2027
The federal government has announced a work-time-registration system from 2027. Final implementation rules remain decisive. This announced general measure is distinct from existing sector obligations.
Check the official source
Read the announcement and existing rules directly from the authorities.
Budget agreement — measures for a more modern labour market ↗
- Publisher
- Belgian Minister of Work
- Source language
- Dutch
- Source date
- See publication date on source
- Claim supported
- Supports the statement that the government announced a simple and flexible work-time-registration system from 2027.
- Last checked
- 25 July 2026
Check In and Out at Work ↗
- Publisher
- Belgian Social Security
- Source language
- Dutch
- Source date
- See update information on source
- Claim supported
- Supports the limited description of presence registration for certain cleaning activities.
- Last checked
- 25 July 2026
Labour-law regulation ↗
- Publisher
- FPS Employment, Labour and Social Dialogue
- Source language
- Dutch
- Source date
- See update information on source
- Claim supported
- Points to official Belgian labour-law information for further verification.
- Last checked
- 25 July 2026
Frequently asked questions
How does crewQI record working time for field service?
Employees choose the correct location and record start, breaks and finish. In the office, you check the timesheets.
Which crewQI features can I test?
You can test locations, employees, time registration, timesheets, materials and the dashboard with your company’s own data.
Does crewQI provide legal advice?
No. crewQI supports practical preparation and points to official sources and your social secretariat or adviser for concrete obligations.